FAQ
Amazon Order Support (4)
I need to exchange my Amazon order
No problem, we have you covered. Please contact us with your Amazon Order Id and your shipping address. Make sure to include the product size and color information. Please do not return the item to Amazon.
I need to return or refund my Amazon order
Please send us your Amazon Order Id and let us know how we can assist you. Please do not return the item to Amazon.
I did not receive my Amazon order
Amazon handles the fulfillment of almost all of customer orders. If your order has not arrived within 1-2 days of receiving a delivery confirmation, then please report to Amazon and they will ship a replacement item directly to you.
What is the return policy?
Please contact us if you need a return or refund. Please do not return the item to Amazon.
What is the Lifetime Guarantee?
Contact us if you experience any issues with your Pure Bamboo Sheets. Please do not return the item to Amazon.
Lifetime Guarantee
Lifetime Guarantee
Customer Service (5)
How do I wash and care for my Pure Bamboo Sheets?
Bamboo sheets love cold water washing and then tumble dry low heat.
Washing and Care Instructions
Washing and Care Instructions
Can I purchase just a flat sheet?
Currently a flat sheet is not packaged for individul sale.
Please contact our customer service team for additional assistance.
Can I purchase just fitted sheet?
Currently a fitted sheet is not packaged for individul sale.
Please contact our customer service team for additional assistance.
Where are Pure Bamboo Sheets made?
Pure Bamboo Sheets are crafted in China from the highest quality 100% organic pure bamboo fabric available.
Are Pure Bamboo Bed Sheets blended with microfiber or cotton?
Pure Bamboo Bed Sheets are never blended with other fibers or fabrics, such as cotton or microfiber.
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