Lifetime Guarantee
If Pure Bamboo Sheets are not the softest, most comfortable and cooling bed sheets that you have ever slept on then simply contact us and return them for a complete full refund.
If you experience any defects in materials or craftsmanship during the life cycle of the product then contact us concerning a replacement item. We are dedicated in you achieving an optimal night of rest and comfort while you sleep. Guarantees extend only to original purchasers or first gift recipient. Replacements or exchanges are subject to availability.
The Pure Bamboo Lifetime Guarantee covers product repair or replacement only. This guarantee covers defects in materials and workmanship. This Lifetime Guarantee does not cover commercial use, product abuse, misuse, ordinary wear and tear or an act of God. Incidental or consequential damages are not recoverable. If actual product replacement cannot be made due to unavailability, we may, in our sole discretion, offer comparable product replacement or credit which shall not exceed the price paid towards future product purchases.